When Virgin Trains' leaning train pulled into Rugby station, the last thing the travellers were expecting was an appeal for help to get the locomotive going again.
After several minutes sitting silently at the station, a sheepish member of staff broke the silence with the announcement: "If anyone has some nuts and bolts with them will they come forward?"
The super-fast Pendolino had ground to a halt because the blades on the windscreen wipers had come loose and it could not pull away until they had been fixed.
Damian Gaskin, 37, from Didsbury, Manchester, found some plastic cable ties and a tube of superglue in his briefcase and another passenger, who happened to be a former Network Rail engineer, volunteered to climb on to the front of the engine and fix the blade.
Despite Mr Gaskin's offerings and the valiant efforts of the unnamed former engineer, they were unable to fix the train and after a delay of about an hour some 500 passengers squeezed into the next train to Manchester.
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