Friday, June 26, 2009

Bread roll incident ends in customer barred from Tesco branches nationally

Supermarket giant Tesco handed a letter to a customer stating he was banned from every store in the country after he took a bite from a bread roll before paying for it.

David Bowes, 31, said he was treated “like a terrorist” in Exeter city centre’s Tesco Metro when he argued with a security guard who told him to stop eating before he paid for his food. He admits he became abusive when the guards grabbed him but says he was thrown to the ground and pinned face down while police were called.

Tesco stands by its actions and claims he became aggressive to staff when challenged. Mr Bowes said he was waiting in the queue for the self-service checkout when he was confronted by a security guard and told to stop eating.



He said: “The security guard said, ‘Dont do that or someone is going to shout at you’. I took another bite while I was paying for it and I was two steps away from the door when two security guards told me I was banned. I never raised my voice and I never swore but I said, ‘You can’t be serious’.” He said one of the security guards then grabbed him and he shrugged his hand off his arm.

There was a further commotion and Mr Bowes, from Stoke Hill, Exeter, became abusive to the guards before he claims he was pushed to the ground so hard that he landed on his knees. He was then pinned down on the floor with his arms behind his back and his face pressed against the floor, he said. “I was treated like a terrorist for biting a granary roll,” he said. “I don’t have a criminal record and they treated me like I was a criminal.”

He said the guards then picked him up and took him to the back of the store and the police were called. He wasn’t fined or arrested. “They (Tesco staff) gave me the letter just before they escorted me off the premises. I couldn’t believe it. In big print it says I am banned from every store in the UK.”

Tesco are also now trying to claim £87.50 in administration costs from Mr Bowes relating to his "wrongful actions".

1 comment:

Andrew said...

sue them for assault, deprivation of liberty, unlawful detention and tell everyone you know to vote with there wallets with this chain. money is the only thing that they care about...