Francesca Rijks, 12, from Macclesfield, was flying home with her family from Dusseldorf after a holiday in Germany.
Staff told them to put the violin in the hold - which would potentially ruin the instrument. Francesca and her family got off the plane to buy the ticket, and missed the flight.
They had been advised to buy the £190 ticket after calling the airline. The family ended up flying back with Easyjet, who let them board the plane with the violin as hand luggage.
1 comment:
yep, vote with your wallet. its the only thing these greedy airlines understand, oh and tell lots of people. lol
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