Friday, April 06, 2012

Peculiar positioning of ATMs baffles customers

It's probably not what most bankers have in mind when they talk about high finance. But this six foot high ATM outside a bank in Timisoara, Romania, has baffled customers who have to bring their own step ladder if they want to get at their money.

And at the other end of the scale, just across the road is another ATM so low that people have to get on their knees to get their cash out.

The extremes have angered consumer groups in the Romania - named as the main European hub of ATM crime - who accuse the banks of poor service.

"The high one was supposed to have a staircase leading to it but the bank forgot to get planning permission. And the bank with the low ATM say it had to go there because they are in a listed building and the only access point was a basement window. These are just excuses for treating their customers without respect," said one.


Anonymous said...

Lowest bidder, most likely. They were hired to install an ATM machine, and they did exactly that.

I don't understand why people will pay a premium for nicer cars, nicer houses, even better food, but when it comes time to hire a contractor, they want the cheapest they can find. Then they bitch about what a crappy job contractors do and how they're all thieves. Funny how that works.

Anonymous said...

We have a couple of really low ones in my UK hometown - they're generally designed for wheelchair users.