A 65-year-old man was left trapped down a manhole for 45 minutes while shoppers ignored his cries for help.
Clive Collins was opening his car boot in a car park in Boscombe, Dorset, when the manhole cover tipped, and he slipped down the 5ft (1.5m) hole.
"In the time I was in there, 30 people must have walked past me not wanting to get involved."
Mr Collins said one leg, one arm, his shoulders and his head were sticking out.
Initially, he passed out, but when he came to, he tried to get the shoppers' attention.
"One woman parked next to me and put the hood up on her car. I said: Can you call an ambulance or something? and she completely ignored me."
"I waved at a man and he just waved back and drove on."
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