Monday, September 17, 2007

Bank snubs high-pitched voice man

Law lecturer Graham O'Brien was barred from accessing his bank details on the phone - because staff thought he was a woman.

Graham, 29, admits he has a high-pitched voice, but is furious after his telephone banking facility at the Halifax was blocked five times because the bank refused to believe he was a man.

And he is now considering legal action for sex discrimination over the frustration, upset, and inconvenience they have caused him.

Graham O'Brien

Graham, from Collyhurst, said: "It has just been unbelievable. I feel I have been humiliated and alienated.

Graham's partner Julian Achilli said: "Just because he's got a bit of a squeaky voice why can't they accept that he is who he says he is."

The spokesman said:" Where there is any doubt about the authenticity of the caller we must take every precaution."

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