Gutsy Ann Dix was behind the counter at Stowmarket party suppliers Phosphene when the man thrust a nine-inch carving knife towards her and said: “Put the money in the bag.”
But the knifeman got more than he bargained for when Mrs Dix refused and, grabbing a knife she had nearby, replied: “If you use yours, I'll use mine.”
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The startled robber, whose face was covered by a scarf and a hooded jumper, repeated his demand three times, before giving up and fleeing on foot.
Mrs Dix, a Stowmarket-born grandmother-of-three, said: “I have been through so much this year I just thought 'that's it'.
“I recently lost my mother and it really hit me. Two other people I know also died and my husband is waiting for heart surgery. I work 50 or 60 hours a week building up the business and I wasn't going to let him get away with any money.”
With video interview with Mrs Dix.
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