Author of Virgin complaint letter offered chance as airline's food tester

A passenger who wrote an amusing complaint letter to Virgin Atlantic has been invited by Sir Richard Branson to select the food and wines for future Virgin flights.

The complainant contacted Sir Richard, the chief executive of the airline, after a flight from Mumbai to Heathrow on December 7 last year, to convey his disappointment with the food served on board the airline.



The letter, which also included five photographs of the “offending” dishes, has been circulated around the world and has been almost universally praised for its pointedness and humour.

The London-based passenger has since received a call from Sir Richard inviting him to come to the airline’s catering house next month, to help select the food on future Virgin flights. The passenger has not yet confirmed whether he would take up the opportunity.

You can read the whole letter here.