She had to be rescued by a fire crew after reaching in to try to grab the bag she had dropped down the long-drop toilet - and becoming jammed in the seat. Her cousin Katie told said: "I think most people would have left the bag, but it had all of her money in it, her phone and her tickets home - her life really.
"She couldn't reach with one arm so she put her other arm in, and managed to get her shoulders stuck. Her arms are black and blue from bruises."
Luckily, Charlotte's friends were standing outside and quickly raised the alarm. The on-site fire crew are said to have treated it as a major emergency and sent seven firemen, who tried to dismantle a portion of the toilet to pull the teenager free.
After 20 minutes they had to pull Charlotte out, leaving her with more bruises on her hips, her cousin said. "She was hosed down, which was a bit embarrassing," Katie added, "but she hadn't been covered in anything as her hands were a good few feet above it.
"She went to get changed and she stayed for the rest of the festival - but she said she felt paranoid as she thought people would be nasty about the incident. It did spoil it a little bit." Charlotte has now been reunited with her bag, which was retrieved by firemen.
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