Wednesday, December 18, 2013

Airline pilot's sandwich demand delayed flight by over 2 hours

A pilot delayed a New York-bound Pakistan International Airlines' flight by two and a half hours because he wanted to take sandwiches, which weren't in approved menu, aboard the plane.

PIA flight Pk-711, scheduled for New York via Manchester, was ready for departure on Saturday from Allama Iqbal International Airport in Lahore at 6.45am. The catering department served the approved menu, including lunch, peanuts, chips and biscuits but flight captain Noushad asked them to serve him sandwiches.

The catering staff expressed their inability to serve anything beyond the approved menu and also informed him of the sensitivity of the flight's departure time. The staff told him that sandwiches could only be arranged by placing an order to a five-star hotel in the city, which would take more than two hours. The captain remained adamant and said no matter what he needed his sandwiches.

The catering department then contacted the PIA head office in Karachi and brought the matter to their notice. Surprisingly, the management then directed the catering department to meet the pilot's demand. Finally, the sandwiches were arranged from the five-star hotel concerned and the flight could depart to its destination at 9.15am after a delay of two and a half hours.

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