Tuesday, December 17, 2013

Companies fined after door-to-door salesman ignored 'Do Not Knock' sign

Two companies that ignored a resident's 'do not knock' sign have been fined by the Federal Court in Australia.

AGL South Australia and its marketing company CPM Australia will have to pay a total of $60,000. The court said a sales representative ignored a sign on a front door with an image of a fist knocking with a line through it.

It also had the words "Do not knock, unsolicited door to door selling is not welcome here". The seller still knocked on the door of the house at Elizabeth East in Adelaide and offered the resident an energy supply deal.

The court ordered AGL to pay $35,000 and CPM $25,000 over that matter. Justice John Middleton found "the contravention subverted both the consumer's desire not to be disturbed or interrupted by sales representatives and the very protections provided to the consumer by the legislation".

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