Monday, December 02, 2013

Eight-inch bolt in bag of frozen chips almost gave elderly lady a heart attack

An elderly woman said she almost had a heart attack when she poured a bag of chips onto a baking tray and an eight-inch bolt fell out. Jean Brown was preparing her dinner when she opened the bag of McCain home chips and the bolt landed painfully on her foot. But the 85-year-old is more worried about the dangers her discovery might have caused to McCain factory workers. Widow Mrs Brown, of Temple Hill in Dartford, Kent, said: "I almost had a heart attack when it fell out the bag and it really hurt when it landed on my foot - it's very heavy.



"But it worries me so much because it's such a big bolt. The bag was sealed when I got it so it must have fallen in while being packed. There may be people at a McCain factory in danger if they're working with unstable or broken equipment." Mrs Brown was bought the chips by one of her daughters from the nearby Co-operative store. After her ordeal, the great-grandmother said: "I threw all the chips away because I was worried they might be contaminated. I have a freezer of other food, but I couldn't eat anything.

"I kept seeing horrible images of people working in the factory and having their arms ripped off as machinery fell on top of them." Mrs Brown has often bought McCain products in the past, but despite the McCain slogan "It's All Good", she said there was nothing good about their customer service. She added: "When we rang to complain, all the staff said was that I had to send the packet and bolt to them by post and that I would have to pay for postage. But I don't want to do that because things get lost in the post all the time and there's nothing stopping them from saying they didn't get it.



"They didn't offer to refund or compensate me either. It was all very upsetting and I'm still having nightmares about those factory workers." A spokeswoman for McCain said: “McCain Foods is very sorry that Jean has reported to have found a foreign body and for any distress this has caused. Without seeing the item we are unable to make a judgement on its origin, but can reassure consumers that we have an automated metal detection facility at the packing stage in all our factories which rejects any metal objects. Therefore we cannot understand this could have happened.”

5 comments:

Doubting Richard said...

Wow, someone with rational and considered concerns for others instead of insane concerns for herself.

Barbwire said...

At least it's not Tesco.

arbroath said...

Hahaha that's true, Barbwire! :)

Anonymous said...

This is where the expression, "Don't bolt your food!" comes from.

Lurker111

Anonymous said...

it really hurt when it landed on my foot - it's very heavy.

. I have a freezer of other food, but I couldn't eat anything.

"I kept seeing horrible images of people working in the factory and having their arms ripped off"

"They didn't offer to refund or compensate me either. It was all very upsetting and I'm still having nightmares about those factory workers."

But I don't want to do that because things get lost in the post all the time and there's nothing stopping them from saying they didn't get it.


Yeah, yeah. And there's nothing to stop a person from claiming that their product was contaminated, greatly exaggerate the effect of this alleged contamination, complain to the media and expect a fat check.