A man with no legs was asked to prove he was disabled before being allowed on to a bus in Manchester.
Double amputee Brian Callaghan, 60, was asked for his disabled pass entitling him to free travel, while boarding the number 17 First bus to Middleton.
"I've got no legs, it's pretty obvious", he replied.
Bob Mason, of First Bus services, apologised to Mr Callaghan for any embarrassment and said an investigation into the incident had been started.
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