Wednesday, November 23, 2011

Hospital patients face non-stop Andrew Lansley on their televisions

Health Secretary, Andrew Lansley has defended a welcome message played on a continuous loop in English hospitals in which he tells patients their care "really matters to me". His face appears on bedside screens every few minutes, asking people to thank staff looking after them. Patients can switch the screens off but the health secretary says it is a "useful message".

One NHS campaign group says his face is the "last thing" patients want to see. Those who do not turn it off are greeted by the health secretary saying: "Hello, I'm Andrew Lansley, the Health Secretary. I just want to take a few moments to say that your care while you're here in hospital really matters to me. I hope it's as good quality care as we can possibly make it and I do hope you'll join me in thanking all the staff who are looking after you while you're here."



But Geoff Martin, chairman of campaign group Health Emergency, said: "The last thing anyone recovering from surgery or illness needs is the health secretary on a permanent loop like some pro-privatisation big brother. Perhaps this is some cynical government ruse to speed up discharge of patients by driving people out of the wards as they try and escape the permanent misery of an Andrew Lansley TV message."

Patients in 50,000 hospital beds across England see Mr Lansley - although his face is not shown to those in accident and emergency or intense care wards. It appears as part of a looped video repeated every three to five minutes as part of a bedside entertainment system of TV channels, the internet and films. Patients pay between £2.50 for a couple of hours to £5 per day for the services - but Mr Lansley's message is free.

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